Odoo ERP System

Al Wazzan Vet Pharmacy was established in Kuwait in 1992. It is a Family Business owned by Alwazzan, that was instituted with the aim to support and develop the pigeon hobby and sport. They have since then expanded to other products to include Birds, Falconry, Poultry, Pets, And Farm Animals. With a wide range of Feed additives to specialized feeds, veterinary pharmaceuticals, and some accessories necessary for hobbyists. Today Al Wazzan vet pharmacy is Kuwait's most professional vet pharmacy and has become the first specialized company in the region to support and offer everything required under one roof. Their international partners from Europe are the pioneers and market leaders in this field and have helped them to present the best products to their customers in Kuwait.
Their Challenge - The many limitations they faced with the previous Odoo integration. Refine areas of implementation that were previously under-serviced. Kuwait Protocol, the official Odoo partner, carefully analyzed Al Wazzan’s business to pinpoint areas of improvement.
The Al Wazzan team opted for the Odoo Version 15 with modules required for their business to run smoothly and efficiently. The point-of-Sale system assures efficacious and competent trading and customer satisfaction. CRM module to handle all upcoming leads efficiently along with related tasks. Inventory, Purchase, Sales & Accounting module that will fulfill the needed requirements from Barcode scanning to managing the different warehouses, into issuing PO with the suppliers fully integrated with the inventory to receive the products. We are assisting with the proper configuration of Odoo software and offer advice on best practices.

Baitak Cement is a part of Gulf Nations for Construction Materials Company and is engaged in the manufacturing and production of OPC (Ordinary Portland Cement) and SRC (Sulfate Resistant Cement). Plant is designed and equipped by FLSmidth with the most advanced technology to maintain quality in compliance with local and international standards.
Kuwait protocol has done a full implementation of the Odoo ERP system with the customizations of their core modules in sales, accounting, manufacturing, credit note generation, department wise PR requests, purchase comparison sheet, different levels of approvals, inventory costing and so on. The ERP has been configured and customized fully to meet the requirements of the Cement Plant.

Dealz is a daily promotion application, which enables the users to find plenty of daily offers at local restaurants, either for dine-in or delivery. The application is available in both App Store and Google Play Store. The Dealz has tie up with many restaurants in Kuwait which aid in getting exclusive offers for their customers. The cornerstone of the company is the marketing strategies they have employed and the steady customer base. The young entrepreneurs have put in their heart and soul into developing this application to what it has become now.
Their Challenges - Their existing software to manage their projects and workaround for the CRM had many limitations. Hence, Dealz decided to use Odoo for all of its operations.
Kuwait Protocol, the Odoo partner, helped Dealz to master their operations by implementing the Odoo ERP system. We integrated the essential modules and the modular features in Odoo will provide them with any future needs.
We customized the modules to fit in their requirements and pain points. We implemented a CRM and Sales module to manage the upcoming leads, automatically open field service tickets and customer information. The contacts module assists in keeping track of all the restaurants participating in/ partnered with efficiently. An accounting module to replace the old one they had and to manage the operations related in single click. We integrated further security, and data privacy measures, and assisted with managing operations for multiple restaurants. Additionally, we improved the hosting performance, alongside training and ongoing comprehensive technical support including bug fixes, system monitoring, and updates.

Jassim Transport & Stevedoring Co. K.S.C.P. (JTC), founded in 1979 as an inland transportation company, provides professional, high-quality and cost-effective solutions through our four customer-focused operating divisions - Ports Management, Contract Logistics, Equipment Leasing and Power Rental. They focus on the equipment and services with offices in Kuwait, Qatar & Saudi Arabia, and work with both the public and private sectors.
Challenges - The local software with many limitations on the reporting, which was not user friendly and was not accessible from outside the office.
KPGTC implemented a Customer Centric CRM Module for JTC and customized it according to their needs and requirements with a lot of features and functionalities.
The integration of the CRM system allowed them to consolidate and manage multiple sales teams, their leads, opportunities, sale quotations and meeting schedules by reports & flow charts. We made User based custom dashboards for their ease. On another hand, cloud hosting made it easy for managers to access important information on the go and while abroad and make timely and informed decisions.

The Farm began operations in 1961. Kuwait United Dairy Company was formed in 1985 and has become one of the leading dairy companies in Kuwait. The farm produces 35 tons of concentrated milk in winter and 25 Tons in Summer. KUDC workers are highly experienced. The farm imports cows from Germany. Calves born at the farm are delivered by professional veterinarians, who take care of their health by maintaining a special file for every cow since birth. The milking is completely computerized according to the latest farm technologies, and the cows are fed by automatic foragers.
Challenges - KUDC wanted to step into the digital transformation by employing the right technology. The multitude of technologies and software utilized for different tasks and modules needed to be integrated into a single entity.
Kuwait Protocol assisted KUDC by implementing a hosting solution through Odoo’s cloud. Additionally, we assisted with setup, implementation, and data migration from previous software into Odoo. We integrated custom modules to best fit their needs. We accomplished this enormous task by combining Sales, Purchase, Inventory, Human Resource and Accounts Odoo ERP modules under a single platform. Moreover, we advised on best practices and provided ongoing comprehensive technical support, including bug fixes, system monitoring, and updates.

Established in 1977, NBTC took its first steps as a civil construction contractor with the concept of providing valuable, trustworthy and quality services. Albeit humble beginnings, they laid down the credo for a company that is today steadfastly growing on the strength of its relationships. Their ideologies and efforts unified in perfect harmony to make way for a business culture that is now taking strides in engineering & construction, fabrication & machining, inspection services, heavy equipment leasing and logistics.
We implemented the Odoo ERP system version 14 Enterprise edition for the Trading Division of NBTC. Our main goal was to unify the entire business of the Trading division and make the day to day transactions easier and efficient for everyone involved.
As of today, the Trading division of NBTC is connected under one central platform sharing data, keeping up to date inventory,purchasing, sales and manufacturing specifics. The point of Sale system developed, assure efficacious and competent trading and customer satisfaction. Furthermore, we assisted with managing operations and provided training and continual comprehensive technical support.

NorNoyau has carved a strong niche for itself in the luxury chocolate segment. It was established in 2008 as a bakery supplying chocolate products to clients. Today, they have grown to become a unique catering company that excels with a high quality of production and hygiene standards. Their specialties include Catering, Chocolates, Pastry, and Bakery.
Their Challenge - The many limitations they faced with the previous odoo integration. Refine areas of implementation that were previously under-serviced. Make effective location management with multiple warehouses. Automating work order configurations.
Kuwait Protocol, the official Odoo partner, helped them by carefully analyzing NorNoyau’s business to pinpoint areas of improvement. Integrating Odoo version 14, we effectively managed multiple warehouses, automated work order configs, and provided user-based dashboard customizations. Furthermore, we provided additional security measures to ensure the safety of data.

Onyx World is an owner-managed business that enjoys outstanding loyalty and long-term relationships with its clients, vendors, and employees. They provide finest types of Floors: Marble, Ceramic, Swimming pools, Italian industry in Kuwait and Iran. For a very long period, Onyx world has been designing and installing unique stonework that exceeds expectations and inspires clients in a very old but rapidly changing industry. They are known for excellent customer service where the employees are driven by loyalty and dedication. They are pioneers in this industry making them a very trusted brand.
Their challenge: Local software with many limitations on the reporting, not user friendly and not accessible from outside the office. They want to minimize the manual actions and to become system centered in Sales, Purchase, Inventory, Manufacturing & Accounting management.
We carefully analyzed their business to pinpoint areas of improvement. They opted for the Odoo version 15 (Enterprise Edition) with customer centric modules. The Sales and Accounting module will help them facilitate invoice creation through a single click based on quotations and sales orders and log the payments. Inventory and Purchase modules that manage the stock levels efficiently. Odoo Manufacturing module to efficiently manage their production, keep track of costs, quality of their products starting from the moment they order raw material till delivering the final product.